Srifinity
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CRM that holds the truth about every customer

Microsoft Dynamics 365 CRM brings pipeline, service history, renewals and revenue into one place, configured around how your team actually sells and supports, not a vendor demo script.

Problems we solve

The forecast lives in a spreadsheet nobody fully trusts.
Service requests disappear into inboxes and personal follow-up lists.
Renewals lapse because nobody was watching the date.
Every rep runs their own process, so handovers lose deals.

What changes for you

Revenue visibility leadership trusts

Forecasts built from stage discipline and real activity, not a spreadsheet reconciled the night before the board pack.

Shorter sales cycles

Guided stages, automated follow-up and quoting remove the dead days between a buying signal and a response.

Service that keeps its promises

Cases, SLAs and escalation paths that show who owes what, by when, across branches, partners and channels.

Retention you can act on early

Renewal and churn signals surfaced to the people who own the relationship, while there is still time to intervene.

What we build

Sales pipeline & forecasting
Case & service management
Customer 360 and data model design
Quoting and approvals
Legacy CRM and spreadsheet migration
Adoption, training and enablement
MINI CASE

An Australian financial advice practice moved from spreadsheets and a legacy CRM to a Dataverse model-driven CRM with automated review scheduling. Every client interaction now lands on one record, and compliance evidence is produced in minutes instead of days.

Engagement model
01

Discovery call

Free, 30 minutes, with a consultant. We qualify the problem honestly.

02

Scoped proposal

Fixed milestones, clear price, mapped process. No open-ended day rates.

03

Sprint delivery

Two-week sprints, working software early, payment against milestones.

04

Hypercare

Post-go-live support while adoption settles, then managed services if you want them.

Ready to see what your operations could look like?

Book a free discovery call