Features
Flexible Managed Services for Modern Businesses
Srifinity Tech provides end-to-end managed IT services for businesses that need reliable, day-to-day technical operations without the overhead of maintaining an in-house team. From system monitoring and manual data operations to integration oversight and 24/7 user support, we become an extension of your business—keeping everything running smoothly, securely, and efficiently.
Our services are ideal for:
- International businesses looking for offshore IT teams with strong English communication and global delivery standards
- Small and medium businesses in Nepal seeking affordable, high-value support.
What’s Included in Our Managed Services
✍️ Manual Data Entry & Processing
Offload tedious, error-prone tasks like spreadsheet work, CRM admin, or document indexing to our trained team. We ensure speed, accuracy, and data security—perfect for catching up with backlogs or supporting high-volume operations.
📄 Excel/Sheet management
🔍 Duplicate cleanup
📥 Email-to-database conversions
🔄 Integration Monitoring & Support
Running multiple apps or systems that need to sync? We monitor your business-critical integrations and step in fast when errors, delays, or sync issues occur. You’ll never have to wonder if your systems are talking to each other.
🔗 API sync health
📡 Alert-based monitoring
🧩 Data validation checks
🕔 24/7 Helpdesk & Technical Support
Tech issues don’t keep office hours—so neither do we. Our team offers round-the-clock support for your users and systems. Whether it’s login trouble, tool access, or issue escalation—we’ve got your back, 24/7.
🧑💻 Remote desktop support
📞 Phone, email, and chat assistance
📈 SLA-driven ticketing
💻 General IT Operations Support
Need an extended IT arm for day-to-day operations? We offer support for basic infrastructure tasks, documentation, user access, internal audits, asset management, and more—tailored to your tools and team.
📋 Documentation
🖥️ Device & user provisioning
🔐 IT security checklists
🌐 Offshore Dedicated Support Team
Scale your IT capacity without stretching your budget. With our dedicated offshore support model, you can build your own support or admin team in Nepal—fully managed, trained, and aligned to your business goals.
💼 Full-time or part-time models
🌍 Available across time zones
📊 Weekly progress reports
🔄 Customizable Team
Customize your team yourself. We can accomodate space, documentation, project management, customer service, Sales Support and more for your business.
📈 Industries We Support
We support all different verticals however our key focused areas are:
- Real Estate
- Accounting & Finance
- NGOs & Educational Institutions
- Travel & Hospitality
- SaaS and Professional Services
📞 Let’s Take the Tech Load Off Your Shoulders
Focus on growing your business—we’ll take care of the rest. Our managed service offerings help you stay lean, supported, and productive, every single day.
💰 Managed Services Pricing Plans
Here’s a Managed Support Services pricing structure for your business. This is flexible, scalable, and tailored for different business needs — from startups to enterprise clients.
📝 All plans include weekly reporting, ticket-based support, and a dedicated account coordinator.
| Plan | Best For | Monthly Hours | Features | Starting Price |
|---|
| Essential | Small teams needing light support | 10 hrs/month | Data entry, user queries, email support | $250 USD |
| Business | Growing companies with regular support needs | 25 hrs/month | + Integration support, ticketing, SLAs | $600 USD |
| Premium (Offshore Team) | International clients needing dedicated resource | 80+ hrs/month | Full-time agent, timezone match, daily standups, escalation process | $1,800 USD |
| Custom SLA | Custom IT environments | As per need | 24/7 monitoring, backups, analytics, support portal | Contact Us |
Nepal-based businesses receive special local pricing on consultation
🔍 In-House IT vs. Managed Services — What’s Best for You?
| Feature | In-House Team | Srifinity Managed Services |
|---|---|---|
| 💰 Cost | High (salary, benefits, tools) | Flexible pricing, no overhead |
| 🧑💼 Availability | 9–5 only (typically) | 24/7 or timezone-aligned |
| 🔧 Expertise | Limited to your hires | Trained specialists across roles |
| ⏱ Scalability | Requires new hiring | Instantly scale up/down |
| ⚙️ Monitoring | May lack proactive tools | Ongoing issue detection & resolution |
| 📊 Reporting | Manual or ad-hoc | Weekly/Monthly insights included |
| 📞 Support Channels | Depends on setup | Email, phone, chat, ticketing |
| 🌍 Offshore Capability | Needs setup & infra | Already built and managed by us |
💡 Result: Srifinity Managed Services give you enterprise-grade support at startup-level pricing, with zero operational overhead.
📞 Ready to Get Started?
Let’s create a custom managed service plan that fits your needs and budget — whether you’re based in Nepal or managing operations from across the globe.